Contact

At Planet Walk, we are always happy to help you with your orders, product queries, returns, exchanges, refunds, shipping updates, and general support.

For any assistance, please get in touch with us using the details below.

Customer Support

Brand Name: Planet Walk
Customer Care Email: planetwalkcare@gmail.com
Customer Care Phone: 9634106567
Working Hours: Monday to Friday, 10:00 AM to 6:00 PM

For faster support, please share your Order ID, registered mobile number, and a brief description of your issue when contacting us.

Legal Entity Details

Legal Entity Name: Fastcube Lifestyle Pvt Ltd
Registered Address:
Khasra No. 804(1-15), Mundka Village, Mundka Kiradi Maitree Marg, Mundka, Delhi, North West Delhi - 110041

Email: fastcubelifestyle@gmail.com
Phone: 9458272570
GSTIN: 07AAGCF0280J1ZO

Grievance Officer

For complaints, grievances, or escalation-related matters, you may contact our Grievance Officer.

Name: Chirag Sethi
Designation: Co-Founder
Email: planetwalkcare@gmail.com
Phone: 9634106567

We aim to acknowledge customer complaints within 48 hours and resolve them within a reasonable timeline as per applicable guidelines.

Support For

You can contact us for:

Order status and tracking
Shipping and delivery queries
Returns and exchanges
Refund status
Size or product-related assistance
Payment-related concerns
Website or account-related support
Complaints or grievance redressal

Important Note

Please do not share sensitive payment details such as full card number, CVV, UPI PIN, OTP, net banking password, or wallet password with anyone. Planet Walk or its support team will never ask for such confidential information.